Heyfindme Legal Information

Privacy Policy + Terms and Conditions

HEYFIND.ME CUSTOMER TERMS & CONDITIONS (“TERMS”) Please read this Agreement carefully before accessing or using the Website. By accessing or using any part of the web site, you agree to become bound by the terms and conditions of this agreement. If you do not agree to all the terms and conditions of this agreement, then you may not access the Website or use any services. These Terms refer to our Privacy Policy and Cookie Policy, which also apply to your use of our Site. The individuals creating an account on Heyfind.me understand that the privacy policy and terms & conditions shall be updated from time to time. Please check the current Terms to ensure you understand the Terms that apply at that time.

Date of Last Release: 20 Feb, 2024. Heyfind.me is an online platform created with an intention to facilitate individuals in promoting themselves online. By registering, the end user accepts the privacy policy and terms & conditions mentioned below. This website (www.heyfind.me) (“Site”) is operated by Heyfindme Online. Throughout the Site, the terms “we”, “us”, “our”, "Platform", "Heyfindme", "Heyfind.me", "Heyfindme - UBI" and "Heyfindme Online" refer to Heyfindme Online.

1. Registration and Account Security Heyfindme Online has all the right to deny any new account registration OR cancel an existing account in case of any below mentioned scenario:
1.1 - Provide any false information to register an account on heyfind.me
1.2 - Create an account for anyone on heyfind.me without their permission
1.3 - Create more than one personal account
1.4 - Provide incorrect or false information about self
1.5 - If you are convicted for any cyber crime activity
1.6 - Plan any suspicious activity causing threat to security of our users / platform
1.7 - If you have not completed your KYC
1.8 - If you intentionally / untentionally try to OR spoil the reputation of the platform

you are responsible for maintaining the security of your account and information published on your Hashtag, and you are fully responsible for all activities that occur under the account and any other actions taken in connection with your Hashtag. We are not liable if:

1.9 - You will share your account password with anyone
1.10 - You provide your account access to anyone for administration purpose

2. Payment and Fees 2.1 - The subscription price is payable in advance
2.2 - User account activation is subjected to successful payment as per subscription plan
2.3 - We have all the authority to update the subscription charges anytime
2.4 - Our subscription charges can vary depending upon country
2.5 - When you provide bank card information, account numbers or other information necessary to facilitate payment to us / our resellers, you represent that you are the authorized user of the payment account that is used to pay for the subscription
2.6 - By submitting an order you authorise our / our resellers payment processor i.e. payment gatway provider to charge your payment card account. We will not be responsible for any losses you may suffer if the payment method you use to pay for an order does not have sufficient funds to cover all costs of that order.

3. Non Compliant Account Deactivation 3.1 - You account can be deactivated if we don't receive the payment in our account with-in 48 hours from time of registration
3.2 - Account deactivation is also subjected to not completion of online KYC with-in 48 hours

4. Account Renewal Terms 4.1 - Account services are deactivated on failure of renewal before end of subscription period

5. Content Safety 5.1 - Your content submitted on Heyfindme remains your intellectual property
5.2 - You understand that the information shared by you is stored on hosting servers in external data centres that do not belong to Heyfindme. You grant us permission to host your content on servers leased by Heyfindme
5.3 - You allow our automated applications and algorithms to access your content and information for data analytics and machine learning purposes. The information is not accessed by any of our personnel. By entering into these Terms of Service, you hereby provide your irrevocable consent to such monitoring
5.4 - To keep heyfind.me a safe place we encourage that you do not post any spam content, upload virus or malicious code, access heyfind.me using automated bots, spiders, robot programs, not use heyfind.me for anything unlawful and be a facilitator to encourage violation of any terms mentioned in this section
5.5 - We are doing our best to ensure that all your data posted on heyfind.me is safe, but we do not guarantee it incase on any cyber attack on heyfind.me OR hosting servers in external data centres

6. Identifying and Reporting Errors 6.1 - We are trying our best to ensure an error free platform for our users. However being an upcoming online software system, chances are heyfind.me may encounter some technical and/or logical errors in initial stages. We encourage you to report such issues and help heyfind.me become a better platform catering to your personal branding requirements.
6.2 - While reporting an issue you agree to provide your correct username and error description. If you provide your consent we can list your name and photo on the thank you page
6.3 - You also agree not to hold Heyfindme as a company / brand / or any of our team responsible for any errors that may lead to any incorrect data display in your account

7. Authority to Contact You An exchange of feedback can help heyfind.me become a better place. We may contact you (Registered Account Users) post notification by SMS (Short Messaging Service) to book a telecom appointment if we:

7.1 - Need to complete your account KYC
7.2 - Find any discrepancy in your account registration
7.3 - To understand any issues reported by you
7.4 - Provide support requested by you

8. Involvement of Staff & Brand Name 8.1 - You will never involve HeyFindMe, HeyFindMe Staff and Brand Name in any publicity / propaganda that can cause an adverse effect and damage the mental, social and/or monetary status of the company, founder, investors, resellers, collabrators and its staff.

9. Communiciation on Update / Amendments 9.1 - heyfind.me is limited to the feature of sending update notifications by email. We don't take liability to ensure delivery of emails sent to you. However If you don't receive update notification via email, you can always check this page of heyfind.me for any amendments in the terms and policies. The amendments in this agreement on heyfind.me shall be applicable for new and registered users (you).

10. Termination 10.1 - If you violate the terms of this agreement, or otherwise create risk or possible legal exposure, can terminate your account with immediate effect without prior notification further causing loss of your data.

11. Remedy for Breach 11.1 - In case of any breach of the mentioned terms and policies: We have the right to delete your account that does not meet terms in agreement. You will have to pay any and all costs, damages, and expenses, including, but not limited to, actual attorneys' fees and costs awarded against or otherwise incurred by HeyFindMe in connection with or arising from any such indemnifiable claim, suit, action or proceeding.

12. Data Policy Information we collect includes both mandatory and optional information: 12.1 - Mandatory information includes: your first name, last name, gender, date of birth, email address, mobile number, professional bio and lifestyle bio
12.2 - Optional information includes: Academic associations, professional associations, educational records, portfolio, your photograph, company information, contact address, social handles, emergency contact number and career milestones.

13. The information we collect includes: 13.1 - Identity Data: Your first name, last names and photograph
13.2 - Contact Data: Your address, email address and contact number
13.3 - Profile Data: Your gender, date of birth, professional bio, lifestyle bio, career milestones, academic associations, professional associations, educational records and portfolio.
13.4 - Usage Data: Details about how you use Heyfindme
13.5 - Visitor Data: Details and feedback of your profile & testimonial page visitors which include their mobile Number, their relationship status with you, their working status and their feedback about you

14. How we collect data? Information you disclose to us:
14.1 - Signup: At the time of signup Heyfindme collects details about you such as Mobile Number, First Name, Last Name, Gender, Date of Birth, Country of residence and Email
14.2 - Hashtag Setup: At the time of using this features we collect mandatory information and optional information (at your will) listed in Point 12. Data Policy

Information your visitors disclose to us:
14.3 - Testimonials: At the time of providing you their feedback we collect their mobile Number, their relationship status with you, their working status and their feedback about you

Information automatically collected:
14.4 - Log and Cookie Data that automatically collects certain information about you and your profile visitors such as Internet protocol (IP) address and other browser or device identifiers, browser type, operating system, crash data, Internet service provider, pages visited before and after using the Services, the date and time of visit, information about activities within the sections, including standard server-log information.

15. How is data used? Account Creation & Login:
15.1 - Personally identifiable information (PII) and contact information collected by our web application is used to identify users, create unique username, verify their age and contact them. PII includes First Name, Gender, Date of Birth, Country of residence and State/county, Mobile Number and email address

Hashtag Content Showcasing:
15.2 - For creating and showcasing your Hashtag Content to your visitors we collect both mandatory and optional information (at your will) mentioned in section 11 Data Policy

Application Enhancement::
15.3 - We respect your privacy and safety hence any of our Business enhancements does not use any of your personally identifiable information (PII) and feedback shared by visitors of your profile.
15.4 - The information other than PII and feedback collected by our web application is used for data analysis, identifying usage trends, generate mass analytics and improve user experience.

16. Disclosure of Information The privacy of our users is very important to us. We do not share any of your information with any of our partners and collaborators for marketing purposes. We don’t sell our user information with anyone. User information is only shared by in any of the case below:
16.1 - If we receive a request or order from a law enforcement agency, court, other governmental entity, or litigant that seeks data
16.2 - Data may be sometimes be shared with internal quality team to conduct KYC
16.3 - Data may be shared sometime with IT team to resolve security and/or technical issues

17. Changes to Privacy Policy & Terms HeyFindMe may update this Privacy Policy and/or terms from time to time. In any update to the Privacy Policy and/or terms, will revise the “Effective Date” date above and post the new Privacy Policy and/or terms.